FAQ

Frequently Asked Questions about Big Picture Issaquah

What are your hours?
Monday              5:00 to 8:30
Tuesday              5:00 to 8:30
Wednesday        Closed (except for private events)
Thursday            5:00 to 8:30
Friday                 4:30 to 9:30
Saturday             4:30 to 9:30 (when a matinee show is scheduled we will open earlier)
Sunday               3:00 to 7:00 (when a matinee show is scheduled we will open earlier)

Do I need a movie ticket to enjoy your Lounge?
A movie ticket is not required to enjoy food and cocktails in our Lounge.

Do you offer food and a full bar?
Yes! Check out the MENU tab for our food offerings. Our full bar features themed cocktails, specialty cocktails, mixed drinks, wine, beer and non - alcoholic options.

Can I have cocktails and food delivered to my theater seat while watching the movie?
Yes! You will set up food and beverage delivery with the bar staff when you arrive for the show so plan to arrive about 45 minutes prior to showtime. Your reserved seating ticket allows us to delivery directly to your seat. You can order drinks to take in with you and we offer two delivery windows for additional cocktails during the show. You do not order from inside the theater, we feel this is very disruptive to the movie experience. If you prefer to eat in the Lounge, please arrive 45 minutes prior to showtime.

Do you allow outside food and beverages?
No.

Are your theater and lounge air-conditioned?
Yes!

Can I rent the theater for an event or private showing?
Yes! Email us with details and we will provide rates and event options.

Are minors permitted to attend movies or private events?
No. We are always for guests aged 21+.

Where do I park?
Free parking is available to our customers at the Issaquah Public Library located across the street from Big Picture. Sunset Way also has free parking. Do not park behind our building or at the Fish Hatchery.

GIFT CERTIFICATES

How do I purchase a gift certificate?
We offer three gift certificate options which can be ordered by phone (425 677 - 7255) or through email ; online gift certificate purchasing is not available at this time. Please visit the GIFT CERTIFICATES page for more information.

How do I redeem a gift certificate?
Please email moviesatbigpicture@gmail.com at least 24 hours in advance with the date and showtime you would like to attend. We will confirm your reservation.

I have a gift certificate for your Seattle/Redmond theater, can I use this at your Issaquah location?
Yes!